Shipping policy

Shipping Policy – Valerian Dream

Thank you for shopping with Valerian Dream! We’re committed to delivering your order as quickly and safely as possible. Please review our shipping policy below:

Processing Time

  • Orders are processed within 1–3 business days (excluding weekends and holidays).
  • You will receive an email confirmation with tracking information once your order has shipped.

Shipping Rates & Delivery Times

We currently ship within the United States and select international locations.

Domestic (USA)

  • Standard Shipping (3–7 business days)
  • Expedited Shipping (2–3 business days)

International

  • Delivery times vary by destination (typically 7–21 business days).
  • Shipping costs calculated at checkout based on your location.
  • Note: Customs fees, duties, or taxes may apply depending on your country and are the responsibility of the buyer.


Tracking Your Order

  • Once your order ships, you’ll receive a tracking number via email.
  • Please allow up to 48 hours for tracking updates to appear.

Shipping Delays

We are not responsible for delays caused by the carrier, weather conditions, or customs. If your package is marked “Delivered” but you haven’t received it, please contact the carrier directly.


Lost or Damaged Packages

  • If your package is lost in transit or arrives damaged, please email us at support@valeriandream.com within 7 days of delivery.
  • Include your order number and photos (if applicable), and we’ll work with you to resolve the issue.


Questions?

We’re here to help! Reach out to our customer care team at valeriandream@yahoo.com for any shipping-related inquiries